{"xsrfToken":"17d6335b6af9ff483f2de10474d43ffe20bf3ea8_lout","branding":{"id":"29","key":"fh","name":"FoodSHIELD Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/29","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/29/11","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#268039","headerLinkHoverBGColor":"#268039","headerBadgeColor":"#268039"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3ae2db77-3d20-4414-ab7f-5036370e3a5d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNDliNTI4Yi04MmY0LTQwMDEtOTlkNy02ZmQ1ZDUwODljODQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNhZTJkYjc3LTNkMjAtNDQxNC1hYjdmLTUwMzYzNzBlM2E1ZCI6WyJyZWFkIl19LCJleHAiOjE3Mjg1NDUzOTMsIm5iZiI6MTcyODU0NDc5M30.mcwp7GSkLPezdmjx9vfN9bupTF_uIuWsA5h8sGv4vyQ&client=349b528b-82f4-4001-99d7-6fd5d5089c84&mode=fit","logoId":"3ae2db77-3d20-4414-ab7f-5036370e3a5d","isLogoAvailable":true,"helpCenterTitle":"Welcome to our Support Services","sharedPortalName":"Helpdesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to our Support Services","sharedPortalName":"Helpdesk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3b73a5","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/78479a50-5be8-4e0c-9075-569819a9f7ac/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNDliNTI4Yi04MmY0LTQwMDEtOTlkNy02ZmQ1ZDUwODljODQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc4NDc5YTUwLTViZTgtNGUwYy05MDc1LTU2OTgxOWE5ZjdhYyI6WyJyZWFkIl19LCJleHAiOjE3Mjg1NDUzOTMsIm5iZiI6MTcyODU0NDc5M30.HiOLcW_USaQVxp9wr7SRxOsALGUX44JtttCIyB9oKvs&client=349b528b-82f4-4001-99d7-6fd5d5089c84&height=300&mode=fit","bannerMediaApiFileId":"78479a50-5be8-4e0c-9075-569819a9f7ac","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"29","key":"fh","projectId":10163,"serviceDeskId":29,"name":"FoodSHIELD Helpdesk","description":"<p>Welcome! You can raise a request for FoodSHIELD Helpdesk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/29","onlyPortal":false,"reqTypes":[{"id":"261","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[53],"key":""},{"id":"263","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[53],"key":""},{"id":"264","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[53],"key":""},{"id":"265","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[53],"key":""},{"id":"258","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[53],"key":""},{"id":"262","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"259","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"260","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""}],"reqGroups":[{"id":53,"name":"General"}],"orderMapping":{"53":[258,261,263,264,265]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"128fe428-b946-3001-b760-e0431fdedb33","appLinkName":"System Confluence","appLinkUrl":"https://dscxn.atlassian.net/wiki","spaceKey":"FH","spaceName":"FoodSHIELD HD","spaceUrl":"https://dscxn.atlassian.net/wiki/spaces/FH","isServer":false},"labels":[],"projectKey":"FH","serviceDeskId":29,"kbLinkDomainURLs":["https://dscxn.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":29,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FH","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNDliNTI4Yi04MmY0LTQwMDEtOTlkNy02ZmQ1ZDUwODljODQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDE2MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg1NDU5OTMsIm5iZiI6MTcyODU0NDc5M30.jRI0z_7w_jtDWxn7dougixT0h6T6cZ7sXcWK72V4Upo","targetCollection":"upload-project-10163","endpointUrl":"https://api.media.atlassian.com","clientId":"349b528b-82f4-4001-99d7-6fd5d5089c84","tokenDurationInMins":20}},"sharedPortal":{"name":"Helpdesk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://dscxn.atlassian.net/wiki","kbLinkDomainURLs":["https://dscxn.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/29?xdm_e=https%3A%2F%2Fdscxn.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIzNzU3YjdkZDAzN2RhYWJlOTI3OWVjNDQ0YTNhYWJhNjZiM2Y4Zjk2MjJmYjBlMjRiMzhmYjA5NTczNTVhODEyIiwiaXNzIjoiMzhlNzVhMGEtZWMyYy0zZTAwLWEzNTktNDNhNWM2ZWY4NDIzIiwiY29udGV4dCI6e30sImV4cCI6MTcyODU0NTY5NCwiaWF0IjoxNzI4NTQ0Nzk0fQ.zMc3vJ9O_Iq2BkjID71VSfwaIsQW08WZO_RJ-TBh5t4\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjM4ZTc1YTBhLWVjMmMtM2UwMC1hMzU5LTQzYTVjNmVmODQyMyIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvZHNjeG4uYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvZHNjeG4uYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiRkgiLCJpZCI6IjEwMTYzIn19fSwiZXhwIjoxNzI4NTQ1Njk0LCJpYXQiOjE3Mjg1NDQ3OTR9.rnRXbxgN5ADkr6ryK8wF8XP04ewKu_NsWWVCSSadv8U\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://dscxn.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://dscxn.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"FH\\\",\\\"id\\\":\\\"10163\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"FH\\\",\\\"project.id\\\":\\\"10163\\\",\\\"servicedesk.serviceDeskId\\\":\\\"29\\\"}\",\n \"timeZone\":\"America/Chicago\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://dscxn.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=dscxn","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"17d6335b6af9ff483f2de10474d43ffe20bf3ea8_lout","baseUrl":"https://dscxn.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://dscxn.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"349b528b-82f4-4001-99d7-6fd5d5089c84","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"96b49d1e0fc34234ad6b29f3d1037abc","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}