{"xsrfToken":"5a06f2a3e264535aca1dd2e24ed81ee78cc58b97_lout","branding":{"id":"30","key":"nh","name":"NAHLN Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/30","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/30/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#3d0e10","headerLinkHoverBGColor":"#3d0e10","headerBadgeColor":"#3d0e10"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3ae2db77-3d20-4414-ab7f-5036370e3a5d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNDliNTI4Yi04MmY0LTQwMDEtOTlkNy02ZmQ1ZDUwODljODQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNhZTJkYjc3LTNkMjAtNDQxNC1hYjdmLTUwMzYzNzBlM2E1ZCI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzExMzgsIm5iZiI6MTczMjE3MDUzOH0.UipuTWGeDIse5O3h7VnxGlMv6_iGk0KHzNVoSPdOCFk&client=349b528b-82f4-4001-99d7-6fd5d5089c84&mode=fit","logoId":"3ae2db77-3d20-4414-ab7f-5036370e3a5d","isLogoAvailable":true,"helpCenterTitle":"Welcome to our Support Services","sharedPortalName":"Helpdesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to our Support Services","sharedPortalName":"Helpdesk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3b73a5","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/78479a50-5be8-4e0c-9075-569819a9f7ac/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNDliNTI4Yi04MmY0LTQwMDEtOTlkNy02ZmQ1ZDUwODljODQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc4NDc5YTUwLTViZTgtNGUwYy05MDc1LTU2OTgxOWE5ZjdhYyI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzExMzgsIm5iZiI6MTczMjE3MDUzOH0.TdnVX5IqA_vb27-J3NST1St5dBBAC9dbGgtDA5WkxCw&client=349b528b-82f4-4001-99d7-6fd5d5089c84&height=300&mode=fit","bannerMediaApiFileId":"78479a50-5be8-4e0c-9075-569819a9f7ac","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"30","key":"nh","projectId":10164,"serviceDeskId":30,"name":"NAHLN Helpdesk","description":"<p>Welcome! You can raise a request for NAHLN Helpdesk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/30","onlyPortal":false,"reqTypes":[{"id":"269","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[54],"key":""},{"id":"271","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[54],"key":""},{"id":"272","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[54],"key":""},{"id":"273","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[54],"key":""},{"id":"266","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[54],"key":""},{"id":"270","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"267","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"268","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://dscxn.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""}],"reqGroups":[{"id":54,"name":"General"}],"orderMapping":{"54":[266,269,271,272,273]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"128fe428-b946-3001-b760-e0431fdedb33","appLinkName":"System Confluence","appLinkUrl":"https://dscxn.atlassian.net/wiki","spaceKey":"NH","spaceName":"NAHLN HD","spaceUrl":"https://dscxn.atlassian.net/wiki/spaces/NH","isServer":false},"labels":[],"projectKey":"NH","serviceDeskId":30,"kbLinkDomainURLs":["https://dscxn.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":30,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NH","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNDliNTI4Yi04MmY0LTQwMDEtOTlkNy02ZmQ1ZDUwODljODQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDE2NCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzE3MzgsIm5iZiI6MTczMjE3MDUzOH0.oJ6XrTMVJWMylY8f0Q7GpXwvwyut9cQVEHkgHtcfx7U","targetCollection":"upload-project-10164","endpointUrl":"https://api.media.atlassian.com","clientId":"349b528b-82f4-4001-99d7-6fd5d5089c84","tokenDurationInMins":20}},"sharedPortal":{"name":"Helpdesk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://dscxn.atlassian.net/wiki","kbLinkDomainURLs":["https://dscxn.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/30?xdm_e=https%3A%2F%2Fdscxn.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI0M2E0OTM2Zjc5NGIzOGRmMDkwYWQwMTExOTUxMDIwZjQyZjJiMTFiZDE2MGJhM2E5YzQwMGJiN2E4MzA2ZTNlIiwiaXNzIjoiMzhlNzVhMGEtZWMyYy0zZTAwLWEzNTktNDNhNWM2ZWY4NDIzIiwiY29udGV4dCI6e30sImV4cCI6MTczMjE3MTQzOCwiaWF0IjoxNzMyMTcwNTM4fQ.2DFHDzPFS7AoZSDVYIsqbDm04nSkvIzSw_gMPMfQZfY\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjM4ZTc1YTBhLWVjMmMtM2UwMC1hMzU5LTQzYTVjNmVmODQyMyIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvZHNjeG4uYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvZHNjeG4uYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiTkgiLCJpZCI6IjEwMTY0In19fSwiZXhwIjoxNzMyMTcxNDM4LCJpYXQiOjE3MzIxNzA1Mzh9.Mt3-SFfOxYedhO0OwkljU3dp6gYD-WA3Hbc_pqTHsig\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://dscxn.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://dscxn.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"NH\\\",\\\"id\\\":\\\"10164\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"NH\\\",\\\"project.id\\\":\\\"10164\\\",\\\"servicedesk.serviceDeskId\\\":\\\"30\\\"}\",\n \"timeZone\":\"America/Chicago\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://dscxn.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}